Frequently Asked Questions
How old do I have to be to rent a vehicle from Lusso?
The legal minimum age to rent one of our vehicles is 21, all renters ages 21 through 24 are subject to a young renters fee. Certain vehicle class restrictions may apply for renters below the age of 25. Terms & Conditions may apply.
Do I need to have my own insurance to rent a vehicle from Lusso?
If you are renting a Lusso vehicle through Turo you do not have to have your own Insurance, when reserving a vehicle through Turo you are required to choose a protection plan prior to your reservation.
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If you are renting a Lusso vehicle directly through Lusso, you must have full coverage insurance and provide your policy to Lusso for verification of coverage.
How do I pay for my reservation?
If you are renting a Lusso vehicle through Turo, all payments will be handled in the Turo app.
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If you are renting a Lusso vehicle through Lusso directly, Lusso accepts all Major credit cards, including but not limited to:
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American Express
Visa
Discover
Mastercard
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Lusso does not accept cash for full payment of a rental, a deposit must be made with a major credit card. We thank you for your understanding.
How long can I rent a Lusso vehicle?
Our minimum rental requirement is 1 day, we do not have a maximum limit for a rental reservation. We do require if your reservation is longer than 30 days, on day 30 the vehicle is brought to our facility for an inspection to ensure the vehicle is in 100% condition for your time with the vehicle.
How much is a deposit for a reservation?
The deposit amount required will vary from vehicle to vehicle, and the age of the renter.
Can I have multiple drivers on my reservation?
Yes, you can have more than 1 driver on your reservation. Any additional authorized drivers must be present at the start of your reservation, and must meet the same requirements as the person who sets the reservation.